You need to order a repeat medication...
Please do not request your medication early, we will not be able to prescribe for you until it is due. This is to ensure we can maintain the medication supply chain so everyone can have what they need when they really need it.
Please do not come into the practice to request your medication. If you already have an online account, please use this. If you have access to the internet, but do not have an account we would encourage you to create one so you can order your medication online. We would usually ask you to present yourself and photographic ID to the practice to ensure we are giving the correct person access to the correct medical record. However, during this period of social isolation the process is slightly different:
Please start the registration process online, by clicking here. This will take you to the patient access website
Once you have created your account please login and associate your account with the practice - you will need our postcode which is CB1 9HR, please make sure you pick 34 fishers Lane (not 204 high street).
Please then send us an email to firstname.lastname@example.org so we know you have created an account.
We will then arrange a video consultation with you where you can show us your photographic ID (passport or driving licence) and we will activate your account.
Otherwise you can use our dedicated email address: email@example.com Please ensure you include your first name and surname and your date of birth and list the medication you need. We will not be able to answer other medical queries sent to this email address. If you do not have internet access at home given the extenuating circumstances we will take prescription requests over the telephone between the hours of 10am to 5pm. Thank you.
To prevent you having to come to the surgery to pick up your prescription please tell us which pharmacy you would like to fill your prescription and we will send it electronically. If for any reason you need to change your selected pharmacy you can do this by contacting your preferred pharmacy or telephoning us.